1. Who provides the service
Flirter.ai is operated by Mostafa Mekawy, an individual developer based in Poland. For support, complaints or questions about these Terms, contact flirteraiapp@gmail.com. These Terms govern use of the Flirter.ai application and related website. Our Privacy Policy (/privacy) explains personal-data processing. Mandatory consumer rights remain unaffected by these Terms.
2. Eligibility and accounts
You must be at least 18 years old to use Flirter.ai. Provide accurate account information, protect your sign-in details and contact us if you suspect unauthorized access. Do not share accounts to evade usage limits or use another person's purchase or identity without authorization. An app-store content rating does not change our minimum age. We may restrict use where we reasonably believe an account is ineligible or being misused, subject to applicable law.
3. What the service does
Our AI tools generate communication suggestions, interpretations, profile feedback, bios and date-planning ideas. Results may be inaccurate, incomplete, unsuitable or outdated. They do not establish another person's intent, guarantee a match or relationship outcome, or replace professional advice. You decide whether and how to use a result. Respect consent, boundaries and safety when communicating or meeting others.
4. Content you provide
You retain your rights in material you submit. You authorize the processing needed to provide the requested service, including processing by the providers described in our Privacy Policy. Submit only material you are entitled to use and disclose. Before uploading a conversation, screenshot or photograph, remove unnecessary identifiers and sensitive details. Do not submit passwords, payment-card details, government identifiers, intimate images or content involving children. Do not assume that another person's private information becomes safe to share because it appears in a screenshot.
5. Acceptable use
Do not use the service for harassment, stalking, threats, hateful conduct, sexual exploitation, content involving child sexual abuse, non-consensual intimate content, impersonation, fraud or unlawful activity. Do not use it to pressure people, evade consent or facilitate harm. Do not attack the service, extract secrets, interfere with other accounts, automate abusive traffic or circumvent billing and request limits. Report harmful or inappropriate AI output using the in-app reporting action or contact support.
6. Plans and credits
Available plans and current offers are shown in the app and store checkout. Credits measure tool usage; different tools may consume different amounts. Monthly plans provide a period-based allowance, and yearly plans provide the disclosed annual pool. Free and paid plans may have daily limits; free tools may have separate request and capacity limits. Credits are not money, are not transferable and have no cash-redemption right. Unused credits do not carry over unless an offer expressly states otherwise. Restoration or repeated verification of a purchase does not create extra credits. We verify store status before granting paid access. Technical failures can require reconciliation; contact support if a balance appears incorrect.
7. Billing and renewal
Android subscriptions are processed through Google Play, with RevenueCat used for purchase validation and entitlement management. Before confirming, review the store's price, currency, billing period, renewal terms and any offer conditions. Subscriptions normally renew automatically unless cancelled through the store. Google Play manages payment methods; Flirter.ai does not receive full payment-card details. We do not promise a free trial unless the eligible offer is expressly displayed in checkout.
8. Cancellation, refunds and withdrawal rights
Manage or cancel renewals in Google Play subscriptions (https://play.google.com/store/account/subscriptions). Ordinary cancellation normally leaves access available until the paid period ends, subject to remaining credits and the verified purchase status. A refund, revocation or unresolved billing issue can affect access separately. Uninstalling the app or deleting your Flirter.ai account does not itself cancel the store subscription.
Refund requests are handled through the applicable store process and applicable law. Using credits does not by itself establish or remove a statutory refund or withdrawal right. Where EU/Polish consumer withdrawal rules apply, any exception for early digital performance requires the legally required information and consent; these Terms do not impose a blanket waiver or a universal no-refunds rule. Contact us if you need help identifying the appropriate process.
9. Date planning and third-party services
Place information, routes, estimated costs, opening hours and maps may depend on Google and other third-party information. Check current details and venue availability before travel. We do not make reservations, guarantee safety or availability, or provide emergency assistance. Third-party services have their own applicable terms and privacy policies.
10. Our materials and generated output
The application, brand, code and original interface materials are protected by applicable intellectual-property laws. You receive permission to use the service for its intended purpose, not ownership of its software or brand. AI output may resemble other output and may not be protectable or free of third-party rights. Review it before using or publishing it. Nothing here transfers rights that we do not have.
11. Suspension, deletion and availability
We may reasonably restrict service to address abuse, security risks, legal obligations or material breaches. We aim to explain restrictions where appropriate and permitted. You can request account deletion in the app or through the deletion page (/delete-account). Some records may be retained where justified and explained in the Privacy Policy. Service availability can be affected by maintenance and provider outages. If paid service is not supplied as legally required, your statutory remedies are preserved.
12. Responsibility
We do not exclude liability or consumer remedies that cannot lawfully be excluded. In particular, these Terms do not waive mandatory rights relating to defective digital services or losses for which a limitation is prohibited. Responsibility for other losses is determined under applicable law, considering the nature of the service and the circumstances. We do not guarantee relationship outcomes, continuous availability or error-free AI results.
13. Changes and complaints
We may update the service and these Terms for legitimate operational, security, legal or product reasons. Where required, we will give notice of material changes and preserve cancellation or other rights required by law. The effective date identifies the current version. Send complaints to flirteraiapp@gmail.com with a description and relevant non-sensitive evidence; do not send passwords or full card details.
14. Applicable law
Polish law applies subject to mandatory protections available to consumers in their country of habitual residence. Nothing requires consumers to use a court or dispute mechanism that overrides their legal rights. Contact support first if you would like us to try to resolve a concern.